Business Operations Manager

Position Summary

We are seeking a highly organized, proactive, and results-oriented Business Operations Manager to serve as a key member of our growing team. This individual will oversee day-to-day business operations, manage administrative functions, improve internal processes, and support strategic business growth initiatives.

The ideal candidate is a self-starter who thrives in a fast-paced environment, enjoys solving problems, and can effectively balance multiple priorities while ensuring the organization operates efficiently. This role will work closely with executive leadership and will play a critical role in supporting business operations, sales initiatives, financial administration, recruiting, and organizational growth.  

Key Responsibilities

Business Operations

• Oversee the day-to-day administrative and operational functions of the business
• Coordinate internal projects and ensure timely completion of action items
• Manage company documentation, records, contracts, and operational systems

Executive & Administrative Support

•  Coordinate vendor relationships and manage office administration activities
•  Organize and maintain digital files, business records, and operational documentation   

Financial & Business Administration

• Coordinate invoicing and billing activities with the accounting department
• Ensure staff timesheets are submitted on time and coordinate submissions to the accounting department
• Monitor staff timesheets daily to ensure hours are recorded daily

Human Resources & Recruiting Support

• Coordinate recruiting activities, including scheduling interviews and communicating with candidates
• Support employee and contractor onboarding and offboarding
• Support staff engagement initiatives and internal communications

Minimum Qualifications

The candidate must have at least five (5) years of experience serving as an Operations Manager or in a comparable role where they were responsible for overseeing day-to-day business operations, managing administrative functions, and supporting business growth initiatives.

Preferred Qualifications

• Bachelor's degree in Business Administration, Management, Communications, or a related field (or equivalent professional experience).
• Experience supporting executive leadership or business owners.
• Experience implementing operational processes and workflow improvements.
• Strong proficiency with Microsoft Office Suite and Google Workspace.  

Required Knowledge, Skills, and Abilities

• Excellent organizational and time management skills.
• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities with minimal supervision.
• Demonstrated initiative, sound judgment, and attention to detail.
• Strong customer service mindset.
• High degree of professionalism and discretion when handling confidential information.
• Proficiency in Microsoft Excel, PowerPoint, Word, and business productivity applications.